Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
John Moore
John B. Moore Insurance Agency Inc
Office Hours
After Hours by Appointment
Address
Suite 107
Richardson, TX 75080-1345
Southeast corner of Custer and Renner Rd next to Shell Gas Station across the street from Tom Thumb
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Location Details
- Parking: In front of building
-
Phone
(972) 234-2900 -
Fax
(972) 234-6711
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Office Info
Office Info
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Location Details
- Parking: In front of building
-
Phone
(972) 234-2900 -
Fax
(972) 234-6711
Languages
Simple Insights®
Chillin’ and grillin’: Check out our safety tips for outdoor grilling with charcoal and gas
Chillin’ and grillin’: Check out our safety tips for outdoor grilling with charcoal and gas
Help prevent accidents and disasters by knowing the risks, knowing what to watch out for and by following the steps for safe grilling.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
Do golf carts need insurance?
Do golf carts need insurance?
Whether you’re hitting the links or the streets in a golf cart, insurance coverage can help keep you protected.
Social Media
Viewing team member 1 of 7
Sam Smith
Team Leader
License #2338124
Samantha brings seven years of experience in the insurance industry, including six years with State Farm. Originally from Happy Valley, Pennsylvania, she began her education at Penn State University before earning a Bachelor of Science degree in Public Administration with a minor in Hospitality Management from the University of Central Florida. Outside of work, Samantha enjoys cooking, homemaking, shopping, traveling, and spending quality time with her dog and three cats. Her extensive insurance knowledge, combined with her dedication to exceptional customer service, enables her to guide customers through comprehensive preparation, helping them identify their needs and ensuring their families are well protected.
Viewing team member 2 of 7
Michael Moore
Team Leader
License #2451089
Viewing team member 3 of 7
Michael Mast
Team Leader
License #2654005
Michael has been a valued member of our team for over four years. He holds a Bachelor’s Degree in Marketing from Texas Tech University. Originally from Austin, Michael now calls Collin County home. In his free time, he enjoys golf, fishing, weightlifting, and especially spending quality time with his dog, JAX. Michael is dedicated to helping our customers find the right coverage to meet their needs. Known for his personable approach, he truly enjoys building relationships with customers—a quality reflected in the positive feedback he consistently receives from those he serves.
Viewing team member 4 of 7
Jordan Norwood
Office Manager
License #1717304
Jordan has been with State Farm for over eight years. A Texas native, she earned a Bachelor of Science degree in Biochemistry from the University of Texas at Dallas and completed her Doctorate in Cellular and Developmental Biology at Penn State. In her free time, Jordan enjoys gardening and playing darts.
Bringing a wealth of experience and expertise to our agency, Jordan specializes in billing and claims. She supports our customers with skill, meticulous attention to detail, and sincere care, ensuring they receive the assistance they need every step of the way.
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Jean-Luc Bussieres
Team Leader
License #3374368
JB grew up in Edmonton, Alberta, Canada, where participation in hockey and baseball taught valuable lessons about teamwork, perseverance, and integrity. These early experiences helped shape a strong work ethic and a commitment to serving others—principles that continue to guide him both personally and professionally.
After high school, JB moved to Fort Worth, Texas, to attend Texas Wesleyan University. While there, he was involved in athletics and campus leadership, experiences that contributed to his growth as a leader and deepened his connection to the community. Balancing academics, sports, and responsibilities fostered resilience and adaptability—qualities JB brings to his role as a State Farm agent.
Now based in Plano, Texas, JB enjoys spending time outdoors and values being part of a community focused on family and service. With a commitment to honesty, care, and personalized attention, he strives to build trusting relationships and protect what matters most.
As a State Farm agent, JB is ready to assist with auto, home, life, and business insurance. It is a privilege to serve the community and help safeguard the things people value most.
Viewing team member 6 of 7
Kelli Moore
Account Manager
License #1051924
Kelli has been with State Farm for six years. Her focus is on customer relations and clerical tasks within the office. She has lived in the Dallas area her entire life and earned her Bachelor of Science Degree in Elementary Education from Texas Tech University. While teaching, she earned a Master of Education Degree from the University of North Texas. Kelli enjoys traveling, volunteering, working on photo albums, and spending time with friends and family and especially John and their three adult children. As an agency team member, she enjoys helping customers and the conversations that help build relationships.
Viewing team member 7 of 7
Julia Washburn
Team Leader
License #3365064
Julia has been with State Farm since July 2025 and brings a strong commitment to exceptional customer service and insurance knowledge. She earned a Bachelor’s Degree in Political Science from the University of Missouri-Columbia. Proudly calling East Dallas home, Julia enjoys spending quality time with her husband, Grant, and their friendly chocolate lab, Knox—who often greets visitors at the office. When she’s not at work, Julia stays active through exercise and enjoys diving into a good book.
As a key member of our team, Julia plays an essential role in supporting daily operations and ensuring every customer receives attentive care. Her deep understanding of a broad range of insurance products—including auto, home, life, and renters insurance—enables her to assist customers in navigating their coverage options with confidence. Julia’s meticulous attention to detail, proactive communication, and genuine dedication make the insurance process seamless and reassuring for all who work with her.