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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Wes matt

September 22, 2023

5  out of  5 rating by Wes matt
"My experience has been great! Staff is responsive and fast! Shout out to Jordan and John!"

Kirk Meador

September 21, 2023

5  out of  5 rating by Kirk Meador
"Jordan’s help was great. However, SF Claims was slow after the initial settlement. After that, Sewell found damages to the frame and after that my only contact was when I called them. Finally I spoke with Christopher who finally achieved a settlement. Your office was fantastic."

Josh Lester

September 20, 2023

5  out of  5 rating by Josh Lester
"Staff is excellent top notch service"

Michelle Williams

September 20, 2023

5  out of  5 rating by Michelle Williams
"Thank you John Moore and Agency for always answering the phone, going over and beyond to double check policies, payments and any questions, concerns or suggestions we might have regarding auto, home and life insurance. Our family has been with John Moore for over 25 years and we appreciate you looking out for our family."

Lisa Weaver

September 14, 2023

5  out of  5 rating by Lisa Weaver
"I have been a customer, that feels like family. I have been a customer with State Farm John Moore, for over 30 years. John Moore State Farm has always been there with a smile and a solution for all my situations. StateFarm is the only insurance I want to be with!!!"

Ahmad Daniar

September 8, 2023

5  out of  5 rating by Ahmad Daniar
"Had an issue with my auto payment, called them and they fixed it in 5 mins. Good experience"

Rhonda Fewell

September 7, 2023

5  out of  5 rating by Rhonda Fewell
"Always a positive experience at this location!!"

Rick Doucette

August 10, 2023

5  out of  5 rating by Rick Doucette
"Quick response and resolution Thank you"

Rachel Novak

August 9, 2023

5  out of  5 rating by Rachel Novak
"Jordan helped get my auto pay set up over text … 👍"

Shubham Dhingra

August 4, 2023

5  out of  5 rating by Shubham Dhingra
"courteous folks with A1 assistance"

Ashley Ofria

July 28, 2023

5  out of  5 rating by Ashley Ofria
"Jordan’s been a great help! This team does a good job! 👍🙏😄"

L Frank Melazzo

July 24, 2023

5  out of  5 rating by L Frank Melazzo
"Service is great. Fast and efficient team."

Claudia O'Neill

July 19, 2023

1  out of  5 rating by Claudia O'Neill
"State Farm plays games! They do not honor the original agreement. In the 4 1/2 months that I had this policy it increased by 55% without giving a reason. Very Poor business practice. Will never do business with them again!"

Thu Nguyen

July 12, 2023

5  out of  5 rating by Thu Nguyen
"My family and I were at John More's agent for 3 decades. He and the staff members helped us with very clear questions and quickly replied to our emails as needed. Absolutely we cling here to the rest. State Farm Insurance was ever the best choice for everyone we loved it.🥰"

Graham Burns

July 11, 2023

5  out of  5 rating by Graham Burns
"John is the best agent anyone could ask for. He knows his clients by name and is always understanding and willing to help!"

Max Dolder

June 28, 2023

5  out of  5 rating by Max Dolder
"Worked with Rob Banister. Easy process, helped make everything as smooth as possible. The guy works hard. Hope he gets a promotion soon!"

Sam Calderon

June 28, 2023

5  out of  5 rating by Sam Calderon
"An amazing experience! Mike helped me with my quote and was super pleasant to interact with. Painless and smooth transition. Thank you so so much!"

Sijo Mathew Varghese

June 24, 2023

5  out of  5 rating by Sijo Mathew Varghese
"Great team and service. Their always just a call away. The folks here are responsive and patient to explain any queries you have. Appreciate your help!"

vishnu ratnam

June 14, 2023

5  out of  5 rating by vishnu ratnam
"John Moore and his team are responsive and quite helpful. They helped handle the situation with my car breaking very well."

Larry Cooper

June 12, 2023

1  out of  5 rating by Larry Cooper
"Called 5 times,no one there called me back,I guess they have all the business they need"

Maury Gruben

May 18, 2023

5  out of  5 rating by Maury Gruben
"I appreciate Jordan‘s patience while we got this payment resolved."

Silva Nora

May 18, 2023

5  out of  5 rating by Silva Nora
"My experience with state farm has been very pleasant thank you to all the staff from state farm and Jhon moore! And my family and I have been clients for more then 20 years"

Dan Weber

April 26, 2023

5  out of  5 rating by Dan Weber
"I have 2 vehicle policies plus 3 other policies with John Moore at State Farm, my local Richardson/Plano agent. Ever since I moved here 2+ years ago they've been very helpful with any/all questions and helping transfer my policies to the local office. Great rates, friendly people and highly recommended! Heck they even told me about a State Farm driver/app program where it tracks my driving habits and I saved a bunch of $$ because I don't drive much---Thank you!!"

Franco Sorentini Savadkouhi

April 26, 2023

5  out of  5 rating by Franco Sorentini Savadkouhi
"Excellent service. Very friendly and responsive staff. Highly recommended,"

Mel Fitts

April 25, 2023

5  out of  5 rating by Mel Fitts
"Jordan answered all of my questions and promptly made the requested changes to my auto insurance coverage. Having personally worked in policyholder service for many years, I value and appreciate efficient service when I find it. John Moore’s agency Representatives have exceeded my expectations every time I’ve had reason to call."